1. Companies that can retain _______________by satisfying them better than the competitors will be more ______________ in the long run: a. More customers, profitable b. Fewer customers, unprofitable c. More customer base, unprofitable d. More customers, stable   2. The marketing environment where firms compete is not: a. Ever changing b. Dynamic c. Fast changing d. Static 3. Marketing objectives can best be described as: a. How the company utilizes it resources b. The amount of profit the company wants to achieve over a given period c. The end results or outcomes that a company is looking to achieve within a given timeframe d. The tactics that the company utilize

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1. Companies that can retain _______________by satisfying them better than the competitors will be more ______________ in the long run:

a. More customers, profitable

b. Fewer customers, unprofitable

c. More customer base, unprofitable

d. More customers, stable

 

2. The marketing environment where firms compete is not:

a. Ever changing

b. Dynamic

c. Fast changing

d. Static

3. Marketing objectives can best be described as:

a. How the company utilizes it resources

b. The amount of profit the company wants to achieve over a given period

c. The end results or outcomes that a company is looking to achieve within a given timeframe

d. The tactics that the company utilize

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