There are different types of CRM - (Select the incorrect answer) a. Collaborative CRM b. Predictive CRM c. Analytical CRM d. Operational CRM

Enhanced Discovering Computers 2017 (Shelly Cashman Series) (MindTap Course List)
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ISBN:9781305657458
Author:Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Mark Frydenberg, Jennifer T. Campbell
Publisher:Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Mark Frydenberg, Jennifer T. Campbell
Chapter11: Building Solutions: Database, System, And Application Development Tools
Section: Chapter Questions
Problem 20CT
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There are different types of CRM - (Select the incorrect answer)
a.
Collaborative CRM
b.
Predictive CRM
c.
Analytical CRM
d.
Operational CRM
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