discuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes). 1.Customer focus  2. Leadership  3. Involvement of people  4. Process approach  5. Systems approach  6. Continual  improvement  7.  Factual approach to decision making  8.  Mutally beneficial suppliers relations

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter13: Services Marketing
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discuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes).

1.Customer focus 

2. Leadership 

3. Involvement of people 

4. Process approach 

5. Systems approach 

6. Continual  improvement 

7.  Factual approach to decision making 

8.  Mutally beneficial suppliers relations 

 

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9780357033791
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