the internet will not be GRADED.1 Define quality in your own words as a consumer, and second as the producer.2.List all the dimensions of quality in the service industry and give examples for each dimension.3 In your opinion what is the role of an employee in quality improvement in the company or organization?4.State your opinion on the effects of applying total quality management in the service industry.5.What do you think is the purpose of studying service quality management?Submission statuS.SubmissionNo attempt4:10 PM0) ENG8/16/202132°C

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Answered: Define quality in your own words as a…

Business

Management

Define quality in your own words as a consumer, and second as the producer.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Concept explainers

Six Sigma

Six Sigma’s usage for measurement standards goes back to Carl Friedrich Gauss, 1855, when the normal curve concept was introduced.

Quality Control

Quality Management System (QMS), Quality Assurance (QA) and Quality Control (QC) are part of Quality umbrella.

Question

the internet will not be GRADED.
1 Define quality in your own words as a consumer, and second as the producer.
2.
List all the dimensions of quality in the service industry and give examples for each dimension.
3 In your opinion what is the role of an employee in quality improvement in the company or organization?
4.
State your opinion on the effects of applying total quality management in the service industry.
5.
What do you think is the purpose of studying service quality management?
Submission statuS.
Submission
No attempt
4:10 PM
0) ENG
8/16/2021
32°C

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